Opton Telecom ensures that you receive your invoices at least 10 days before the due date. We endeavour to charge your account accurately and without errors. If you believe that there is an error or if you have a doubt regarding any charge or charges then please contact our customer care on 0203 930 0572. You can also email to support@optontelecom.co.uk. We will investigate the issue and if the claim is legitimate we will refund the erroneous charges immediately. Please be aware that billing related complaints will be resolved within 14 business days. Refunds will appear in the next bill.
Code of Practice
To buy please leave your number and Post code and one of our sales representatives will get in touch with you shortly. Callback
What Our Customers Think:-
Hello! thanks for the services you have offered, Awesome prices with excellent services.
Shane Watson
I joined Opton after receiving a call from one of their people and at first I was sceptical. Reluctantly I joined but their customer service won me over. Now I am a customer for more than a year and not a single complain. Great company!
Andrew Lyons
It being easier on your pocket when combining all of your telecom expenditure together in one place. I am loving it.
Steven Hawkins
I am very happy that you have understand my problems and thank you to come up with Custom Packages as per my needs.
Stuart Thomas
So far very impressed with the connection and plan rates. Now need to use so I can further ascertain how well it is now working.
Anna Evans
Oh yes I like the new plan rates and the customer care support as well. No more confusion on billing amount, just check the "Custom Package" page and I have got the billing amount. Its so transparent.
David Graham
Telecom News
That’s right
That’s right, after you have made that important decision to put your trust in us and switch your telecommunications to us, we ensure that you always have someone to speak with.Technical Support
We provide you technical support from our teams in the UK from Monday to Friday 9am to 5pm with no more long waiting times and no teams based overseas. It is just a good old fashioned way of answering your call when you need us to.Why is this?
Everyone knows that the ‘big guys’ often can’t provide the level of support that millions of SME’s in the market require. If you are not spending tens of thousands of pounds a month, the big carriers simply cannot afford to spend their time with you.Treasure your business
We, on the other hand treasure your business. We are small enough to care about your business, yet big enough to deliver a reliable service at an exceptional value-for-money price.
